Shipping Policy
THIS SHIPPING POLICY IS ONLY FOR INDIA ORDER.
- Processing time: 100% of orders are shipped within 1-2 business day. Orders placed over the weekend are dispatched on Mondays.
- Shipping time: Standard Shipping: We usually deliver orders within 3-7 business days. (MONDAY – FRIDAY)* (in regular seasons)
- Order Tracking: Once your order has been shipped we will email you a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email. You can also track your order by calling our order helpline +91 8870397155 or emailing support@thetoysindia.com
- Delivery Costs: Depend Your Delivery location
Please Check Your Order Summary To Understand The Delivery Charges For Individual Products.
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the total of the order to be refunded.
Our Carriers
We use shiprocket, DTDC, Delhivery, Blue Dart and E com Express for deliveries.
UPON RECEIPT OF YOUR ORDER
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign “Damaged” then contact us on the day of delivery.
BANK HOLIDAYS
We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.
Address:
THE TOYS INDIA
1st Floor, Nadu Street, Seckkadipatti,
Salem – 636104
Phone: +91 8870397155
Email: support@thetoysindia.com
For Any Question, You Can Easily Contact Us.
Support: Monday to Saturday From 9:00 AM to 6:00 PM
